Name
*
First Name
Last Name
Date
Why did you show up to this workshop? (and/or) Why are you motivated to learn this model?
What are your fears about having conversations on culture and diversity?
Fear of: (check all that apply)
saying the wrong thing
hurting others' feelings
losing control
retaliation
losing a friendship
being rejected
being abandoned
using my power
losing status/respect
having hope
being dismissed
triggering old/raw wounds
not knowing what to say
looking foolish
conflict
losing a job/promotion
being judged
being vulnerable
being invalidated
violence/death
being exposed
uncertainty
losing privilege
losing hope
What other fears and anxieties get in your way?
What Topics and Contexts make you most anxious?
race/ethnicity
gender
class/socioeconomic status
sexuality
ability/disability
religion/spirituality
age/generation
nationality
hunger/malnutrition
technological disruptions
violence
climate change
human rights/humanitarian crisis
health care/access
immigration
education
(nuclear) war/military spending
unemployment/income inequality
political polarization/corruption
What other topics make you anxious?
Contexts: (check all that apply)
AT HOME WITH:
family members
romantic partners
friends
AT SCHOOL/WORK WITH:
supervisors/managers/employers
supervisees/employees/students
IN THE COMMUNITY WITH:
neighbors
strangers
communities/groups (e.g., school, places of worship, district, etc.)
What other contexts make you anxious?
When I find myself in emotionally uncomfortable/intense situations related to topics on culture and diversity, I typically...(check all that apply)
freeze
fight
flee
relax (I got this!)
I am aware of WHAT I am feeling
never
rarely
sometimes
often
always
I am aware of WHY I am emotionally dysregulated
never
rarely
sometimes
often
always
I can accept my emotions without judgment
never
rarely
sometimes
often
always
I am able to respond effectively without caving to my emotional impulses
never
rarely
sometimes
often
always
What are your Personal Core Values?
Check all the values that most resonate with you:
courage
honesty
forgiveness
grace
trust
mercy
tenacity
compassion
humility
generosity
gratitude
wisdom
loyalty
commitment
faith
integrity
prudence
respect
honor
love
patience
fortitude
dignity
self-control
openness
empathy
justice
cooperation
What other values, proverbs, mottos, or mantras are most important to you?
What other values, proverbs, mottos, or mantras are most important to you?
Check any openers that most resonate with you:
I'm not exactly sure how to say this...
I hope you will consider taking a risk with me...
I'd like to explore doing something different and would love for you to join me...
I'd like to offer my personal perspective, and I hope you will hear me out...
I'd like to take a risk and open up about something I've been pondering...
I'm not sure I have all the right words for what I'm feeling, but I'm going to give it a try. Thanks for bearing with me...
This is hard, but I'm hopeful that we can talk about it...
This is really painful for me given my personal experience. However, it's important, and I'd appreciate talking with you about it...
There's something that's been troubling me that I'd like to talk with you about...ption
I'm going to dig deep here and share with you what's coming up for me...
I feel confident that we can talk openly about what just happened...
I have faith that together we can talk through this...
I'm nervous to bring this up. I hope you will hear me out....
I'd like to address something that's a bit sensitive. I hope we can talk about it...
I've been hearing some rumors that I'm not sure are true, so I wanted to come to you directly...
Although we feel differently about this issue, I hope we can hear each other out...
What other openers might you use in starting a constructive conversation?
Which of the following feedback have you ever received? (check all that apply)
You're too loud
You're too dramatic
You're too flat/unemotional
You're too flamboyant
You're too close (physical proximity)
Your tone is not right
You're too quiet
You're too emotional
You're too angry/hostile
You have poor eye contact
You're too far/distant
What other negative feedback have you ever received about your non-verbal communication style?
Now go back and put a check next to those items that for you indicate cultural norms, expectations, or practices.
You're too loud
You're too dramatic
You're too flat/unemotional
You're too flamboyant
You're too close (physical proximity)
Your tone is not right
You're too quiet
You're too emotional
You're too angry/hostile
You have poor eye contact
You're too far/distant
Which of the following feedback have you ever thought of/given to others? (check all that apply)
You're too loud
You're too dramatic
You're too flat/unemotional
You're too flamboyant
You're too close (physical proximity)
Your tone is not right
You're too quiet
You're too emotional
You're too angry/hostile
You have poor eye contact
You're too far/distant
What other negative feedback about non-verbal communication styles have you ever thought of/given to others?
What can you do to minimize being misunderstood or to misunderstand others?
Rate your overall listening skills:
1- Nonexistent: Huh? Did you say something?
2- Poor: <50% accuracy of content, tone, affect, intention
3- Okay: 50-75% accuracy of content, tone, affect, intention
4- Good: 75-90% accuracy of content, tone, affect, intention
5- Excellent: 90-100% accuracy of content, tone, affect, intention
Which of the following have you ever engaged in while "listening" to someone giving you constructive/difficult feedback?
Prepare your rebuttal
Interrupt
Communicate defensively with your non-verbal language
Argue back silently
Argue back out loud
Tune out/ignore/distract yourself
Leave/walk away
What can you do today to start developing better listening skills?
Don't interrupt
Stop preparing rebuttals
Listen with full attention
Listen for intention
Listen for accuracy of content and (cultural) meaning
Listen to understand (this does not necessarily mean agreement)
While listening, anchor in values to better hear difficult content
What else can you do to become a better listener?
Which of the following statements about apreciating the speaker most resonate with you?
Thank you for your willingness to have a conversation with me about this.
I know this isn't easy to talk about . Thank you.
Thank you for sharing your thoughts with me.
I know it must've been difficult bringing this to my attention. Thank you for taking the risk.
What other ways might you appreciate the speaker for joining you in the constructive conversation?
Which of the following statements about acknowledging what was said most resonate with you?
To any of the below, add something extra, such as "Did I get that right?" or "Did I ear you correctly?" or "Please let me know if I am off base."
What I heard you say was...
If I understood you correctly, you feel that...
It sounds like you...
It seems that from your perspective... I misunderstood you | I made an insensitive comment | Your supervisor perpetrated a microaggression | you experienced my comment as racist/sexist/heterosexist/etc.
What other ways might you acknowledge what was said?
What other ways might you share your impact?
Which of the following statements about hope for the future most resonate with you??
I really hope we can continue this conversation another time...
Maybe we can grab coffee next week to continue where we left off...
This was hard, but I think we're getting somewhere. I'd love to continue our talk to see where this could go...
I think this conversation is too important for us to stop here. I hope we can do this again soon...
I want very m uch to better understand your perspective and see if we can figure this out. Maybe we can grab lunch next week before our meeting?
What you shared is important and I'd like to think more about what you said. I hope we can connect again to better understand each other and to further clarify any misunderstandings
This was really hard. It was also important. I'd like to get back to you after I reflect some more on what we discussed
What other ways might you share your hope for the future?
Check the step(s) that most resonate with you.
Step 1: Identify a goal
Step 2: Locate and acknowledge any barriers
Step 3: Anchor in values
Step 4: Set the stage -- openers
Step 5: Take Action -- Why: Highlighting relationship connection | Me: Sharing your specific thoughts, feelings, experiences | Ask: Asking for consensual engagement
Step 6: Listen -- Deeply | With full attention | To understand | For underlying intentions
Step 7: Respond -- Appreciate the speaker | Acknowledge what was said | Share your impact | Offer your hope for next steps
Step 8: Repeat
Which of these steps can you start using right away?
Step 1: Identify a goal
Step 2: Locate and acknowledge any barriers
Step 3: Anchor in values
Step 4: Set the stage -- openers
Step 5: Take Action -- Why: Highlighting relationship connection | Me: Sharing your specific thoughts, feelings, experiences | Ask: Asking for consensual engagement
Step 6: Listen -- Deeply | With full attention | To understand | For underlying intentions
Step 7: Respond -- Appreciate the speaker | Acknowledge what was said | Share your impact | Offer your hope for next steps
Step 8: Repeat
Check the step(s) that you find the most challenging.
Step 1: Identify a goal
Step 2: Locate and acknowledge any barriers
Step 3: Anchor in values
Step 4: Set the stage -- openers
Step 5: Take Action -- Why: Highlighting relationship connection | Me: Sharing your specific thoughts, feelings, experiences | Ask: Asking for consensual engagement
Step 6: Listen -- Deeply | With full attention | To understand | For underlying intentions
Step 7: Respond -- Appreciate the speaker | Acknowledge what was said | Share your impact | Offer your hope for next steps
Step 8: Repeat
For each of the step(s) you checked, go back and make a few notes: (1) Why is this step challenging for you? (2) What can you do to or want to do in order to better learn, practice, and build the skill?
Using the KCCM, what constructive conversation can you have tomorrow?
Using the KCCM, what constructive conversation can you have next week?
Using the KCCM, what constructive conversation can you have in a month?